Terms & Conditions


This website is provided by Bali Sourcing Agent. By accessing, using, visiting, shopping, ordering, or browsing the site, you are indicating your acknowledgement and acceptance of these Terms of Use whether as a guest or registered user. These Terms of Use are subject to change by Bali Sourcing Agent at any time in its discretion. Your use of this Site after such changes are implemented constitutes your acknowledgement and acceptance of the changes. We recommend that you read these Terms and Conditions prior to using our sites and thereafter regularly review any changes and you are responsible for doing so.

In order to access our catalog and services on this site, you will be required to register and creating an account with us. Your account and password can be obtained by completing our online registration form, which requests certain information.
By registering on Bali Sourcing Agent website, you agree that:

  1. You have stated that all information provided in the Registration Form is true and accurate, and you will   maintain and update this information in order keeping it current, complete, and accurate.
  2. You agree to be responsible for maintaining the confidentiality of your passwords or other account identifiers which you choose and all activities that occur under your account.
  3. Your account and password are personal to you and may not be used by anyone else to access Bali Sourcing Agent website. You will not do anything which would assist anyone who is not a registered user to gain access to any registration area of Bali Sourcing Agent website.
  4. You will not create additional registration accounts for the purpose of abusing the functionality of the site, or other users, nor will you seek to pass yourself off as another user.
  5. You agree to notify us immediately if you become aware any unauthorized use of your password or account identifiers by others.

Termination of registration
If you no longer wish to have a registered account, you many terminate your account by using Contact Us form available at this site. If you no longer accept these terms and conditions, or any future modification to these terms and conditions, you must cease using this Site. Continued use of this Site indicates your continued acceptance of these terms and conditions. If, for any reason, we believe that you have not complied with these terms and conditions, we may, at our sole discretion, cancel your access to the registration areas of Bali Sourcing Agent website immediately and without prior notice.

Use of Materials
This Website is owned and operated by Bali Sourcing Agent. Unless otherwise specified, all content on this Website, including text, site design, logos, proprietary marks, graphic files, audio clips, video clips, icons, and images, as well as the selection, assembly and arrangement thereof ("Content"), is the sole property of Bali Sourcing Agent or any applicable content provider who has granted Bali Sourcing Agent the right and license to use such Content, and is protected by international copyright laws. The Content provided in this Website may be downloaded and/or reprinted for PERSONAL AND NON-COMMERCIAL USE ONLY. Permission to reprint or electronically reproduce any Content, in whole or in part, for any other reason is expressly prohibited, unless prior written consent is obtained from Bali Sourcing Agent. Any unauthorized use of the Content appearing on this Website, including but not limited to, the publication, reproduction, display, creation of derivative works, or performance of the Content, may violate copyright, trademark or other applicable laws and could result in civil or criminal penalties. The Content and the functionality of the Site may be updated or changed at any time without prior notice. In addition, if Bali Sourcing Agent becomes aware that you are copying, modifying or distributing the Content of the Site other than for the permitted uses of the Site, Bali Sourcing Agent reserves the right to revoke your right to these permitted uses.

User Conduct
Any communication or experience you gain from the website is strictly confidential between you, and Bali Sourcing Agent. You may not modify, copy, distribute, transmit, display, quote, reference, describe, link to, reproduce, or publish any communication or experience you receive from Bali Sourcing Agent  without prior written permission from Bali Sourcing Agent . You are responsible for any and all content that you send to us. You may not use the Website or any information that you get from the Website to: interfere with any other user’s use of the Website, conduct any unlawful or unauthorized activity, intentionally solicit or harm minors in any way, misrepresent your own identity or any affiliation that you may have, modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Website.

Disclaimers & Limitations of Liability
Description or reference to a product does not imply endorsement of that product, unless it is owned by Bali Sourcing Agent and in which case it is subject to the disclaimers limitations of liability herein and within any license or other agreement with you the latter of which shall prevail in the event of a conflict. To the fullest extent permitted by law, the material and information displayed on our websites is provided “as is” without any guarantees, conditions or warranties as to accuracy. We try and ensure our websites are available for use 24 hours per day, 7 days per week other than for a small period for scheduled down time, however we do not warrant that at other time our websites will be available. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds should our sites become unavailable or access to a site becomes slow or incomplete due to system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make the any of our websites inaccessible to you.

Linked Sites
The Site may contain links to other web sites (the "Linked Sites"). Your linking to any other site is entirely at your own risk. We do not monitor or review the content of such independently operated websites. Bali Sourcing Agent is not responsible for the contents of any Linked Sites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Bali Sourcing Agent is not responsible for web casting or any other form of transmission received from any Linked Site. Bali Sourcing Agent is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Bali Sourcing Agent of the web site or any association with its operators. You are responsible for viewing and abiding by the terms and conditions, privacy statements and other legal notices posted at the Linked Sites. Bali Sourcing Agent disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites.

Privacy Policy
Your privacy is important to us. We understand the sensitivity of the personal information we collect from our customers, and we believe it is our responsibility to enforce strict privacy requirements in order to protect you. When you provide us with any personal information including your name, address, phone number, e-mail, etc it is processed over a secure connection on secure servers. We are committed to the privacy of the User Information collected by the Website and will not disclose, give, lend, sell, rent, or in any way to distribute and transfer any personal information to any outside parties. Any requested information is for internal Bali Sourcing Agent use only. We do not share any information about individual users or the organizations they represent for marketing purposes with any third party, under no circumstances.


The product
You are aware that most of our products are handmade therefore you are agreeing that you might be receiving a product slightly different form one piece to another. We highly recommend you to contact us before you order anything. The slight differences could occur in the patterns, decorations, shapes and shade of the colors. That is the beauty and uniqueness of handmade product.

The product images shown on website we took from actual products, we try as close as possible between the images shown on website and the actual products. Our high-resolution imagery is of the highest quality so in almost all cases the imagery captures the exact coloring and design of each item. There are rare cases though that due to lighting and other slight imperfections involved in professional photography that the coloring of the item may be slightly altered from what the buyers sees in the image. This may also be a result of brightness, coloring and contrast settings on the customer's computer monitor.

The Prices

  1. The price terms offered are available as Ex-works Bali, FOB, CF or CIF.
  2. Our price quotes are valid for two weeks, after two weeks the prices may changed without prior notice.
  3. Import duties, taxes and other charges that may occur in the country of destination are not included in the price of the items. These charges are the buyer's responsibility

Minimum Order
A minimum total order value for retail is USD500 and USD2500 for wholesale. Minimum order quantity per item as stated on the product pages. There is no minimum order quantity for order placed during buying trip.

Order Processing
We require a 50% deposit to start production.
For orders shipped by sea, the remaining payments are paid within 5 days after receiving copy of shipping documents from us either by fax or email. For orders using air shipment, a full balance payment to be paid prior to shipment of goods.

The buyer who requesting for samples will be charged for both the samples and freight cost

Production & Delivery Time
Production lead times vary according to the number and type of items ordered, and greatly of time of the year when orders are placed. Production times usually take 45 to 70 days for most of the items. All goods are made to order. At the time of order we will send you a pro-forma invoice and advise you of the specific delivery schedule. Our production and delivery time frame estimations start from the day of receiving of funds as a deposit.
Any dates quoted for delivery of the goods are approximate only and we shall not be liable for any delay in delivery of the goods however caused.

Payment Terms
At the time we receive your order, we immediately send a pro-forma for you to confirm. Once order is confirmed we require a 50% deposit of the total price of the product and packaging costs to start production. For orders shipped by sea, the remaining payments are paid within 5 days after receiving copy of shipping documents from us either by fax or email. For orders using air shipment, a full balance payment to be paid prior to shipment of goods.
Payment method available: Telegraph Transfer, L/C and Western Union. All bank charges incurred included incoming transfer fees at local bank in Indonesian are fully borne by the buyer.

No cancellations are accepted once orders have been confirmed and non-refundable for the deposits have been made.